Yes. All consultations are encrypted end-to-end. PPFN staff never access your session without your consent, and records are stored under strict confidentiality policies.
A token is your booking credit. 1 token = 1 consultation booking. Each token costs ₦1,000. Purchase tokens from your dashboard before booking.
If a provider does not respond within 5 minutes, you can cancel and receive a full token refund — or continue waiting for that provider.
Just a name, email, phone number, and a device with internet access. No referral letter or insurance needed.
Yes. Cancel a pending appointment from your Appointments page at any time before the provider accepts it and your token is returned.
Any of our verified PPFN providers who are currently online. Filter by specialty, gender, or location. Only online providers are shown.
Video (face-to-face via camera), Audio (voice only), and Chat (text messages). You choose when booking.